EAST COAST RAILWAY
GRIEVANCE REDRESSAL AUTHORITIES
The Name, Addresses, Telephone Numbers, E-mail IDs, Fax Numbers of Zonal Railway & Divisional Public Grievance Officers as on 03/06/2025 of Zonal HQs,Rail Sadan & Divisions, Chandrasekharpur, Bhubaneswar-751017 (BSNL Code- 0674) 2300822.
A.- HEADQUATERS
| Sl | Designation | Name (Sri/Smt) | Address | Contact No. | Email.id | Fax |
| 1. | AGM/Director of grievances | Sri Alok Sahay | Rail Sadan, Chandrasekharpur , Bhubaneswar- 751017 | Rly | 50100 | agm@ecor.railnet.gov.in | |
| Dot | 2303672 | 2301151 |
| 2. | DGM(G) | Sri K.K.Khadanga | Rly | 50400 | dgm@ecor.railnet.gov.in | |
| Dot | 2301334 | 2300822 |
| 3 | Dy.Secy.(PG) | Sri Vikas Kumar | Rly | 50108 | Pgcellecor123@gmail.com | |
| Dot | 2300104 | |
| 4 | Grievance Cell | East Coast Railway | Rly | 51802 | | |
| Dot | 2300822 | |
B.-KHURDA ROAD DIVISION, AT- JATNI, DIST KHURDA, PIN-752050 (BSNL Cord-0674)
| Sl | Designation | Name (Sri/Smt) | Address | Contact No. | E-Mail ID | Fax |
| 1 | ADRM (OP) /Divisional Director of grievances | Sri P.K.Behra | KhurdaRaod Division, At- Jatni, Dist :Khurda, Pin : 752050 | Rly | 72202 | adrm_kur@kur.railnet.gov.in | 72100 |
| DOT | 2490264 | 2490567 |
| 2 | Sr DCM | Sri S.Anil Kumar | Rly | 72230 | srdcm_kur@kur.railnet.gov.in | 72836 |
| DoT | 2492945 | |
C.- WALTAIR DIVISION, DANDAPARTHY, VISAKHAPATNAM- 530004. (BSNL Code- 0891)
| Sl. | Designation | Name (Sri/Smt) | Address | Contact No. | E-Mail ID | Fax |
| 1 | ADRM (OP) /Divisional Director of grievances | Sri Manoj Kumar Sahoo | Dandaparthy, Visakhapatnam. 530004 | Rly | 82202 | adrm@wat.railnet.gov.in | 82202 & 82404 |
| DOT | 2746230 | 2728832 |
| 2 | Sr DCM | Sri Kalavatala Sandeep | Rly | 82230 | srdcm_wat@wat.railnet.gov.in | 82098 |
| DOT | 2746230 | 2842098 |
D.-SAMBALPUR DIVISION, MODIPARA, SAMBALPUR- 768002.(BSNL Code- 0663)
| Sl. | Designation | Name (Sri/Smt) | Address | Contact No. | E-Mail ID | Fax |
| 1 | ADRM /Divisional Director of grievances | Sri Anand Singh | Modipara Sambalpur-768002 | Rly | 62202 | adrm_sbp@sbp.railnet.gov.in | 62402 |
| DOT | 2405312 | 2405312 |
| 2 | Sr. DCM | Sri Garima Tiwari | Rly | 62230 | srdcm_sbp@sbp.railnet.gov.in | 62530 |
| DOT | 2533195 | 2533195 |
